![]() To keep them from interfering with the repairs, be sure to temporarily disable all antivirus/anti-spyware softwares while these steps are being completed. Also uncheck "Hide Extensions for Known File Types" The system is Windows 7, so when running any of the scan files we use, be sure to right click the file, then select "Run as administrator" to start the scan/tool.Īnd To make sure you have an accurate view of files there, make sure you can View Hidden Files. Why don't we just take a look at what all is there now. Not real clear on your status there right now, since you both posted you had no internet access, then you do have it.
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